The Exhibitor's Resource – Trade Show Marketing Blog

A Blog About Exhibiting at Trade Shows and Events

Choosing a Rental Display: Trade Show Tip of the Week

Posted by Page Ballenger On October - 22 - 2009

Rental trade show programs are an increasingly popular way exhibitors are participating in trade shows. But how does an exhibitor evaluate and select a trade show display rental provider? Here are some questions a trade show coordinator should consider when deciding on a rental trade show display agency:

Does the exhibit house have sufficient experience with custom rental projects?
Trade show display rental agencies with longevity are a better bet for reliability and satisfaction than a startup. The ability to demonstrate past successful rental projects should be a prerequisite for any exhibit house you are considering renting from. A trade show design agency should be able to provide a portfolio of past client projects, including photos from the show and summaries of how the rental program met budget constraints.

Is a standard rental package a good fit for my program?
You may consider renting from a selection of standard kits or packages, plus a short list of options. It’s becoming the norm that these standard trade show display rental solutions can meet exhibitors’ needs well, even without much customization, thereby reducing overall cost. There may be a range of display rental packages pegged to a tiered pricing structure, each level offering a little more in terms of design features, included services, and level of support.

What if more flexibility is required?
Although there are increasingly more sophisticated standardized rental packages available and more options to choose from, in order to allow further flexibility, you may decide that a trade show rental house that can also deliver custom components to pair with the standard kits is the way to go. This is where a creative rental trade show display house can really make the difference by figuring out how to maximize the use of standard components and saving cost there, but spending any extra budget on just the right custom elements to deliver a unique look.

Will you have adequate support on the trade show floor?
Trade show exhibitors should remember Murphy’s Law when selecting a display rental partner. The range of services that a trade show display rental company offers to its clients is an important factor to weigh when deciding on a rental display solution. Should something go wrong, can your rental provider promptly correct the problem by making immediate arrangements for repairs or replacements? What is their contingency plan and how do they manage the process of implementing Plan B? Will they be on-site to take care of your needs?

Popularity: 17% [?]

Outsourcing Trade Show Management: Trade Show Tip of the Week

Posted by Page Ballenger On August - 27 - 2009

As trade show exhibitors continue to look for cost saving opportunities, many are discovering that outsourcing Trade Show Management services is a smart choice. Exhibitors are seeing that there is significant value to having industry experts handle time-sensitive trade show logistics on their behalf. A common situation is one in which an exhibitor’s schedule is just demanding enough to be unmanageable by the marketing manager or other staff, but isn’t quite a full time job that would justify the hiring of a dedicated Trade Show Manager.

There are additional efficiencies and benefits to outsourcing Trade Show Management in addition to freeing marketing staff from the burden. In many cases, trade show design firms are more efficient in planning for shows, working with show officials, and arranging freight, travel and accommodations. The overall expense for trade show management can be reduced significantly simply because of this improved efficiency.

Another benefit to outsourcing Trade Show Management is that exhibit agencies have the knowledge and experience to leverage the best outcome for their clients. Agencies are often more familiar with the city, venue, decorator, hotels and freight options than an in-house coordinator ever could be. The experience they gain from one trade show can help inform decisions for another, whether it’s for the same client or for one in another industry.

And because it is their job to reduce the cost of exhibiting, trade show logistics coordinators can often help exhibitors avoid rush fees and other penalties frequently incurred due to overworked marketing professionals who may simply not have the time or bandwidth to meet early bird deadlines, schedule freight to arrive via the lowest cost service, or research the best travel packages.

Ready to find out if outsourcing Trade Show Management makes business sense for your trade show program? We suggest contacting your exhibit house, or us.

Popularity: 23% [?]

Goals-Focused Planning: Trade Show Tip of the Week

Posted by Page Ballenger On August - 13 - 2009

Trade show exhibit design and planning should focus on the following objectives that lead to sales:

Attract visitors to your trade show booth to learn more about who you are and what your company’s offer is.
Captivate your visitors once inside your trade show exhibit by presenting a compelling message or a high-energy presentation.
Engage your guests in a dialogue about their needs and how your offer may help meet those needs.
Educate potential clients and existing customers on the benefits and advanced features of your offerings.
Inspire trade show booth visitors to become subscribers to future communication from you and a continuation of the conversation.
Motivate your prospects to take the next step, such as accepting a product trial period, receiving a quote, or placing an order during or immediately after the trade show.

Popularity: 27% [?]

Time for a Timeline: Trade Show Tip of the Week

Posted by Page Ballenger On July - 23 - 2009

Plotting trade show deadlines and project milestones on a timeline is a good way for an exhibitor at a trade show or other marketing event to ensure that they stay on schedule. An exhibit agency like Exhibit Resources is a good partner in developing such a guide to keep your project on track. The experienced event marketing professionals at an exhibit house can help exhibitors manage all of the details, from submitting forms and payments to reserving services. The timeline offers a visually accessible way to quickly see those details, and know when decisions need to be made. Timelines also make it easy to see what stage the project is in at any given time. Often a timeline is the go-to document to make sure nothing falls through the cracks, and can help prevent unnecessary rush fees from suppliers, shipping companies, and the show venue. A trade show planning timeline can include due dates for approving design, submitting graphics, submitting show services forms, and shipping materials.

Consider working with an exhibit agency that includes a timeline as part of the regular communication process. But if this isn’t offered, there are some options out there for creating such documents. “Mind Mapping” software often includes a timeline view, and can help get organizations on the same page internally, as well as help coordinate with vendors. After all, when planning for a complex event such as a trade show, the more informed everyone is about how their part of the process affects the final outcome, the more successful the project will be.

Popularity: 18% [?]

Tune into Marketing this 4th: Trade Show Tip of the Week

Posted by Page Ballenger On July - 2 - 2009

This long weekend, many Americans will be heading out to special events around the country in celebration of Independence Day. Whether you’re headed to a city-sponsored parade downtown, a fireworks show over the water, a BBQ competition in the burbs, or a Bluegrass show at the local taproom, there will undoubtedly be “Mobile Marketing” present at the event. Although trade show marketers may not typically do this type of “in the field” marketing, the trends for these types of events can inform and inspire other types of face-to-face marketing. We suggest that as you roam the craft stands, food vendors and antique car shows that you keep an eye out for clever event marketing strategies in action. Take note of what technique might be drawing crowds at the new car tent off to the side. Why is there a line in front of the stand promoting a new brand of sugar water? At the end of the day, think back about all of the branding you saw that day and consider which brands stand out most and why. Obviously, the biggest brand of the day will be the Red, White, and Blue of the Stars and Stripes – AKA Team USA. But the brand that comes in second has benefited from a well-executed Event Marketing strategy, and stands a good chance of growing their business, the pinnacle of the American entrepreneurial spirit.

Popularity: 13% [?]

The Question Question: Trade Show Tip of the Week

Posted by Page Ballenger On June - 25 - 2009

When preparing yourself or your booth staff for an upcoming trade show, it is important to consider what questions you should be asking visitors when they enter your space. Here are some tips to help you prepare:

• Come up with several direct, but open-ended questions to ask of booth visitors that will first qualify them, and then engage them if they’re your target.
• Encourage qualified visitors to tell you what’s on their minds and ask them what business problems they have that your offering could address.
• Stay away from opening questions like “May I help you?” “How is the show treating you?” and “What do you do?”
• Ask good follow-up or probing questions to find out more.
• Make sure your answers to attendee questions intrigue and feed the conversation. A conversation is about getting information as well as giving information.
• Rehearse your booth presence with some role playing with your colleagues, you’ll be surprised how much better-prepared you’ll be after a dry run.

Popularity: 11% [?]

Have you Outgrown Your Display?

Posted by Page Ballenger On June - 5 - 2009

Have you taken a look at your existing trade show display and wondered how you will be able to showcase your company effectively with such limited display real estate? While all exhibitors are looking for a manageable trade show display, a successful trade show depends on a good fit and enough display space to achieve your exhibiting goals. Is your current display unable to accommodate the AV demos you want to feature at your next trade show? Is there more branding that you would like to do that your display just doesn’t have space for? Does your trade show booth staff complain that there isn’t any seating or private meeting space in your display to facilitate more in depth conversations with their prospects?

These are just some of the reasons that it might be time to look at upgrading your trade show display. Luckily, there are trade show display options that can meet your needs, but not exceed your budget. One option is to rent the trade show display for your next show. Another is to upgrade your current trade show display. We offer a new line of upgrades for the popular Nomadic pop-up display, that allow you to add AV demo stations, header graphics and other accessories to enhance the look and functionality of your trade show display.

Popularity: 26% [?]

Save on Shipping & Handling: Trade Show Tip of the Week

Posted by Page Ballenger On May - 28 - 2009

Plan early to avoid overnight shipments and the accompanying drayage costs for each individual shipment. Consolidate your shipments as much as possible and avoid the high costs of minimum material handling fees, typically set at 200lbs. Get all of that literature on a single pallet and pay just one fee.

Try to ship to the advance warehouse rather than direct to the show. You’ll avoid the hidden costs of your truck waiting in the marshaling yard (charging you by the hour), your labor waiting on the display in your booth space, and the worst nightmare, your shipment getting delayed en route.

Reduce weight. Obviously, the more your exhibit properties weigh, the higher the cost to ship and receive them. Work with your exhibit design agency to investigate how you can leverage emerging trends in lightweight, fabric-based graphics and architecture, modular aluminum structural systems, and other design techniques to reduce the weight of your display.

Palletize when appropriate. If your shipping situation enables you to palletize some of your properties, do so by pad-wrapping items and working with your transit company to ensure safe delivery. Again, palletize that literature, those giveaways, and your demo products and avoid the high costs of several individual shipments.

Popularity: 16% [?]

The Unequaled Benefits of Event Marketing

Posted by Page Ballenger On May - 26 - 2009

As an event marketing manager, you may be asked to justify the costs of face-to-face marketing. Here is a quick list of the benefits of event marketing that no other marketing effort can offer:

Start a dialogue. A two-way conversation is better than mono-directional broadcasts, and face-to-face marketing on the trade show floor, or at other events is the best way to begin that communication. Of course you’ll want your booth staff to be on-message, but because it’s a conversation, they will be able to give the visitor best-targeted message.
A personal connection builds trust. Meeting face-to-face, with your company’s brand and message on display around your, a prospect is likely to be comfortable being approached and learning about what your offer is. A trade show exhibit space is one of the few places today where a “sales pitch” isn’t taboo.
Access to a receptive audience for your message (they are likely there to learn about emerging trends in their industry).
Immediate fulfillment of prospect requests. Booth staff can answer questions, provide information, deliver catalogs, and set up accounts on the expo floor. The interested client doesn’t need to wait for a returned call, a sample to ship, or a sales person to schedule a meeting in order to get the process started.
Establish or reinforce brand awareness and industry prominence. Even if your company is lucky enough to enjoy a dominant position in your market, it’s wise to reinforce that lead position and stay top-of-mind for your existing clients in addition to maintaining or enhancing your brand awareness to those who haven’t yet joined the majority.

Popularity: 33% [?]

Space Selection Strategy: Trade Show Tip of the Week

Posted by Page Ballenger On May - 21 - 2009

While there are a lot of variables to consider when selecting a trade show booth space, a basic thing to realize is that all trade show booth spaces are not created equal. Here are some ideas on how to select the best trade show space you can.

One factor to consider is trade show space proximity to compatible brands or products, and this is particularly important at larger trade shows, where one expo attracts a wide range of attendees looking for a wide range of products. If, for instance, a software developer exhibits at an electronics show, they might want to position themselves either near the hardware that their software runs on. Each situation is different and may require an alternative strategy, but understanding what “neighborhood” a given space is in is crucial.

Spaces that don’t work as well include some that would initially seem to be prime real estate, but research has proven to be less desirable. An example would be those spaces in the “decompression zone” up front near the entrance. Retail store planners have for some time designed store layouts to place lower-margin merchandise in this dead zone. Just like a shopper, a trade show attendee tends to miss the displays front and center and is ready to absorb more of what they see a little further into their journey on the trade show floor.

And that journey most often starts to the right of the entrance, which is why exhibit planners talk about “left side lethargy” – by the time exhibitors make it to that far left side, they are often starting to tire, and at the minimum, exhibitors with spaces on that side might want to consider a seating or lounge area to ensure they do everything they can to capture this traffic.

Exhibitors should look for spaces away from columns, corner spaces for inline displays, and any space that offers a way to stand out. Although spaces against the convention hall walls might not have as high traffic as others, once advantage is the potential for an exhibitor to make an inline display taller. Depending on the particular trade show’s rules and regulations, an exhibitor might be able to go as high as 14′ or higher and stand up and above the typical 8′ display height for most inline trade show displays.

Another area to potentially avoid would be spaces near restrooms and other facilities. Sure, there will be a lot of traffic moving past those booth spaces, but attendees might have a more urgent task on their mind and won’t necessarily be interested in slowing down to speak with your booth staff. Some trade show displays might do well near food court seating, but a good plan needs to be put into place for how to draw attention for those taking a snack break. Particularly for smaller booth spaces, being close to tables and chairs means that they might be able to move a conversation to a more private location without the expense of an in-booth seating area or lounge.

Popularity: 36% [?]